Last Updated: [7/5/25]

At [kingstream.eu], we strive to provide you with the best possible service. We understand that sometimes situations arise where you may need to request a refund. This Refund Policy outlines the terms under which refunds are granted for our products and services.

Refund Eligibility

Refunds will only be considered under the following conditions:

1. Technical Issues: If you experience technical issues preventing you from accessing the service you purchased, we will work to resolve the problem. If the issue cannot be resolved within a reasonable timeframe, we will issue a refund.

2. Service Not as Described: If the service you receive is not as described on our website or in the agreement, you are entitled to a refund. Please contact our support team within [1-2] days of receiving the service to request a refund.

3. Subscription Cancellation: If you cancel your subscription before the end of the billing period, we will not provide a refund for any portion of the unused subscription, unless the cancellation is due to technical issues or service-related problems.

Non-Refundable Services

Certain services are non-refundable, including:

• Digital Products: Payments for digital products such as streaming subscriptions or downloadable content are non-refundable once the service has been provided or the product has been downloaded.

• Subscription Renewals: Subscriptions that have been automatically renewed are not eligible for a refund.

Refund Request Process

To request a refund, please follow these steps:

1. Contact Us: Send an email to [[email protected]] with your order number, a brief description of the issue, and any supporting information (such as screenshots or error messages).

2. Review: Our team will review your request and respond within [2] business days.

3. Resolution: If we determine that you are eligible for a refund, we will process the refund and notify you once it has been issued.

Refund Timeframe

Once your refund request is approved, the refund will be processed within [3] business days. Please note that it may take additional time for the funds to appear in your account, depending on your payment provider.

Contact Us

If you have any questions about our Refund Policy or would like to request a refund, please contact us at:

• Email: [email protected]